Expected strategic result 2.3.6.3. The priority workstream of the tax authorities involves providing consultations and clarifications to taxpayers

Orders of the Ministry of Finance have approved at least 12 generalized tax consultations taking into account the proposals of the Expert Council on the Issues of Preparation of generalized tax consultations at the Ministry of Finance, addressing the topics proposed by representatives of the public and the business community.

Amendments to the Regulation on the Expert Council on the Issues of Preparation of generalized tax consultations at the Ministry of Finance of Ukraine, approved by the order of the Ministry of Finance dated November 20, 2017, No. 948, which create an environment for online submission of information by citizens and businesses about circumstances attesting to the ambiguity of specific provisions of fiscal and other legislation, compliance with which is monitored by the controlling authorities, have taken effect.

the results of the expert survey have demonstrated that:
a) more than 75 percent of experts on the regulation of the economy and business evaluate the quality of individual and generalized tax consultations provided as high or very high (10 percent);
b) more than 50 percent of experts on the regulation of the economy and business evaluate the quality of individual and generalized tax consultations provided as high or very high (7 percent);
c) more than 25 percent of experts on the regulation of the economy and business evaluate the quality of individual and generalized tax consultations provided as high or very high (4 percent).