SUMMARIZED GENERAL INFORMATION ON THE IMPLEMENTATION OF THE PROGRAM MEASURES IN TERMS OF DIRECTIONS, PROBLEMS AND EXPECTED STRATEGIC RESULTS

Problem: 2.3.3. Flawed procedure for filing administrative appeals against actions of customs officials

Progress in the implementation of measures as of 05.03.2026
5 1
6
Implemented Partially implemented
Measures implemented (fully and partially) - 6 (100%)
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№ Name of the ESR Name of the measure The main implementer Monitoring results (latest) Status % of measures implemented (fully and partially)
Direction 2.3. Customs and taxation
100% 6 / 6
Problem 2.3.3. Flawed procedure for filing administrative appeals against actions of customs officials
100% 6 / 6
1.1 ОСР 2.3.3.1. An effective and transparent mechanism for reviewing complaints against actions of customs officials, as well as monitoring the results of their review, has been introduced 2.3.3.1.1 Drafting and submitting to the Cabinet of Ministers of Ukraine the draft law proposing amendments to the Customs Code of Ukraine, which would provide for the obligation to publish on the official website of the State Customs Service without any delay the depersonalized text of all decisions issued following the review of complaints Ministry of Finance of Ukraine The measure was not implemented on time and in full Implemented
100% 2 / 2
1.2 2.3.3.1.2 Annually preparing a public report on the statistics and results of administrative review of complaints against actions of the customs authorities; conducting ongoing monitoring of the effectiveness of administrative review of administrative complaints, including with the involvement of business associations State Customs Service of Ukraine The measure was implemented on time and in full Implemented
2.1 ОСР 2.3.3.2. The mechanism for bringing customs officials to disciplinary liability (including dismissal) is effective and transparent 2.3.3.2.1 Drafting an organizational administrative act (order) that: 1) obligates the State Customs Service to publish on a quarterly basis the results of the work of disciplinary committees formed at the State Customs Service and in the customs authorities, in a breakdown by customs authorities, the number of cases examined, the kinds of recommended decisions, the number and kinds of decisions made by officials to impose a disciplinary penalty on a civil servant or discontinue the disciplinary proceeding; 2) obligates the State Customs Service to conduct annual monitoring of the results of review of disciplinary complaints against actions officials and other employees of the customs authorities, followed by publication and public discussion of the results of such monitoring State Customs Service of Ukraine The measure was implemented on time and in full Implemented
100% 4 / 4
2.2 2.3.3.2.2 Quarterly publication of the results of the work of disciplinary committees formed at the State Customs Service and in customs authorities pursuant to the order indicated in subclause 2.3.3.2.1 State Customs Service of Ukraine The measure was implemented on time and in full Implemented
2.3 2.3.3.2.3 Monitoring the results of the review of disciplinary complaints against actions of officials and other employees of the customs authorities pursuant to the order indicated in subclause 2.3.3.2.1 State Customs Service of Ukraine The measure was implemented on time and in full Implemented
2.4 2.3.3.2.4 Publicly discussing the results of the monitoring pursuant to the order indicated in subclause 2.3.3.2.1 State Customs Service of Ukraine The measure was implemented on time, but partially Partially implemented