Feedback from the public

ESR

2.3.3.2. The mechanism for bringing customs officials to disciplinary liability (including dismissal) is effective and transparent

Problem solving:

2.3.3. Flawed procedure for filing administrative appeals against actions of customs officials

Deadlines for all measures within ESR

01.03.2023 - 31.12.2025

Implementation of SACP measures within ESR

Total number of measures – 4

1 3

Implemented In progress

Implementation of SACP measures within the scope of the Problem by main main performers

State Customs Service of Ukraine

25%

Summarized general information on Measures

№	Name of the measure	The main implementer	Performance indicator	Monitoring results (latest)	Статус
1	2.3.3.2.1 Drafting an organizational administrative act (order) that: 1) obligates the State Customs Service to publish on a quarterly basis the results of the work of disciplinary committees formed at the State Customs Service and in the customs authorities, in a breakdown by customs authorities, the number of cases examined, the kinds of recommended decisions, the number and kinds of decisions made by officials to impose a disciplinary penalty on a civil servant or discontinue the disciplinary proceeding; 2) obligates the State Customs Service to conduct annual monitoring of the results of review of disciplinary complaints against actions officials and other employees of the customs authorities, followed by publication and public discussion of the results of such monitoring	State Customs Service of Ukraine	The order has been issued.	The measure was implemented on time and in full	Implemented
2	2.3.3.2.2 Quarterly publication of the results of the work of disciplinary committees formed at the State Customs Service and in customs authorities pursuant to the order indicated in subclause 2.3.3.2.1	State Customs Service of Ukraine	The results are published on a quarterly basis.	There is progress in the implementation of the measure	In progress
3	2.3.3.2.3 Monitoring the results of the review of disciplinary complaints against actions of officials and other employees of the customs authorities pursuant to the order indicated in subclause 2.3.3.2.1	State Customs Service of Ukraine	The monitoring results are published annually.	There is progress in the implementation of the measure	In progress
4	2.3.3.2.4 Publicly discussing the results of the monitoring pursuant to the order indicated in subclause 2.3.3.2.1	State Customs Service of Ukraine	The monitoring results are discussed annually.	There is progress in the implementation of the measure	In progress

Indicators of achievement of ESR

Total number of indicators – 3

Indicators fully achieved – 0

Partially achieved indicators – 0

Indicators with a score of 0% – 3

Summarized general information about Achievement Indicators

№	Indicators	Weight (%)
№	Indicators	Weight (%)	1	An organizational administrative act of the State Customs Service has been approved, which: a) obligates the State Customs Service to publish on a quarterly basis the results of the work of disciplinary committees formed at the State Customs Service and in the customs authorities, in a breakdown by customs authorities, the number of cases examined, the kinds of recommended decisions, the number and kinds of decisions made by officials to impose a disciplinary penalty on a civil servant or discontinue the disciplinary proceeding (25 percent); b) obligates the State Customs Service to conduct annual monitoring of the results of review of disciplinary complaints against actions officials and other employees of the customs authorities, followed by publication and public discussion of the results of such monitoring (25 percent);	50%
2	The results of the work of disciplinary committees and the results of monitoring of the outcomes of review of disciplinary complaints against actions of officials and other employees of the customs authorities have been published, a public discussion of the results of such monitoring has been held within the timeframe prescribed by the act indicated in subclause 1 of clause 2.3.3.2.	40%
3	the results of the expert survey have demonstrated that: a) more than 75 percent of experts on customs policy evaluate the effectiveness of the mechanism used to impose disciplinary liability on officials and other employees of the customs authorities as high or very high (10 percent); b) more than 50 percent of experts on customs policy evaluate the effectiveness of the mechanism used to impose disciplinary liability on officials and other employees of the customs authorities as high or very high (7 percent); c) more than 25 percent of experts on customs policy evaluate the effectiveness of the mechanism used to impose disciplinary liability on officials and other employees of the customs authorities as high or very high (4 percent).	10%

ESR