Problem

2.7.3. The electronic healthcare system is not sufficiently integrated with other databases, which creates opportunities for abuse during the use of specific functions (including the awarding of disability benefits, preventive and compulsory medical examinations, and assignment of the disability group)

General information about the problem

In recent years, there have been a number of systemic changes and digital transformations in the healthcare sector of Ukraine that mitigate corruption risks in it. In particular, the electronic healthcare system, an information and communication system that allows automating the workflows of healthcare entities, creating, reviewing, and exchanging medical information in electronic form, has been launched.
Given the need to ensure patient access to the management of their own medical data, as well as the quality, safety and accessibility of medical services, and to reduce the number of corruption risks, the electronic healthcare system should be improved.
First of all, the electronic healthcare system should be integrated with other information systems and state information resources, as otherwise it will lead to consolidation of unverified information in the register, as well as to the need for cooperation in manual mode, which carries risks of subjective interference and errors, as well as slow data exchange. In addition, as the Accounting Chamber found that the inadequate integration created conditions for payments in respect of declarations of citizens who did not actually have the opportunity to see a primary care doctor (due to conviction, staying abroad, enlistment for military service, etc.)
In addition, medical professionals and healthcare facilities are forced to use inefficient tools related to maintaining a large number of hardcopy forms of medical records, including medical charts, and collecting statistical information. This leads not only to the parallel existence of hardcopy and electronic forms, including two routes for a patient – the old one (paper-based) and the new one (electronic), which often contradict each other, but also to the continued existence of other sources of information about medical services provided in Ukraine, besides the electronic healthcare system.
It is worth separately mentioning the need to implement tools for assessing the functional status of a person according to the adapted International Classification of Functioning, Disability and Health in the electronic healthcare system. The main advantage of the classification developed by the World Health Organization is a conceptually new approach to health assessment: looking at a patient not from the point of view of a diagnosis, but from the point of view of the potential for recovery and needs (surgical interventions, rehabilitation, etc.) in order to improve the patient's productivity.
For a long time, one of the most common corrupt practices in the healthcare sector has been making unofficial payments to a healthcare worker (cash or gifts) or providing services to them for issuing medical certificates. For example, the Internet and bulletin boards are full of information about the availability of such certificates through intermediaries without having to undergoing a medical examination (falsified or valid, but definitely issued without legal grounds).
The problem of corruption in medical and social examination procedures has long been recognized as an important task in the complex of health care reforms. For example, the current procedure allows dishonest members of medical and social expert commissions to subjectively vary which disability group to establish and for how long.
The process of issuing sick leave certificates is accompanied by unfair practices and corruption (e.g., the "sale" of forged documents by third parties, or doctors entering false information to simulate a person’s incapacity for work). They are facilitated by the hardcopy form of sick leave certificates, which is easier to reproduce by third parties and does not record the time of their issuance.
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Implementation of SACP measures within the limits of the problem

The total number of OSR – 5
All measures of the SACP
measures, the implementation of which as of 30.09.2024
is about to begin to be completed
8 4 5 9
26
Implemented Partially implemented In progress Not started
Measures implemented (fully and partially) - 12 (46.2%)

Deadlines for all measures

01.03.2023 - 31.12.2025

Implementation of SACP measures within the scope of the Problem by main main performers

Ministry of Health of Ukraine

70.6%
17

Ministry of Social Policy of Ukraine

0%
8

Pension Fund of Ukraine

0%
1

Achievement of ESR within the limits of the Problem

The total number of OSR – 5

SUMMARIZED GENERAL INFORMATION ON THE IMPLEMENTATION OF THE PROGRAM MEASURES IN TERMS OF DIRECTIONS, PROBLEMS AND EXPECTED STRATEGIC RESULTS

Name of the ESR Name of the measure The main implementer Monitoring results (latest) Performance note % виконаних заходів (fully and partially)
1.1. ESR 2.7.3.1 The electronic healthcare system is integrated with other state databases outside the healthcare sector, which ensures completeness, consistency and additional data verification, as well as functionality for automation of processes; the electronic healthcare system is the primary source of information about medical services provided in Ukraine, which serves as a basis for decisions to perform calculations for the medical guarantees program, make managerial decisions, and generate the relevant statistics 2.7.3.1.1. Drafting and submitting to the Cabinet of Ministers of Ukraine the draft resolution of the Cabinet of Ministers of Ukraine on amendments to the procedure of operation of the electronic healthcare system to the effect that: 1) the electronic healthcare system is the primary source of information about medical services provided in Ukraine, which serves as a basis for decisions to perform calculations for the medical guarantees program, make managerial decisions, and generate the relevant statistics; 2) the electronic healthcare system is used for electronic document exchange in the field of healthcare services; 3) medical charts of patients shall be maintained through the electronic healthcare system. Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
200% 4/ 2
1.2. 2.7.3.1.2. Ensuring interaction and compatibility of medical care electronic system with the following: 1) Unified state demographic register; 2) State register of register of civil status acts of citizens; 3) State register private entrepreneurs – taxpayers; 4) Unified state register of legal entities, private entrepreneurs and public organizations; 5) information systems of the Ministry of Social Policy of Ukraine; 6) Electronic verification and monitoring information analytical system; 7) State register of medical products of Ukraine. Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
2.1. ESR 2.7.3.2 The electronic healthcare system contains the results of preventative and compulsory medical checkups 2.7.3.2.1. Developing a draft order of the Ministry of Health on amendments to the Procedure for Conducting Medical Examinations of Employees of Specific Categories, according to which the results of all previous compulsory and periodic preventative medical examinations must be recorded in the electronic healthcare system Ministry of Health of Ukraine The measure was implemented late and partially Partially implemented
100% 6/ 6
2.2. 2.7.3.2.2. Holding a public discussion of the draft order indicated in subclause 2.7.3.2.1, and ensuring its revision (if needed) Ministry of Health of Ukraine The measure was implemented on time, but partially Partially implemented
2.3. 2.7.3.2.3. Issuing the revised order indicated in subclause 2.7.3.2.1, supporting its state registration with the Ministry of Justice Ministry of Health of Ukraine The measure was implemented late and partially Partially implemented
2.4. 2.7.3.2.4. Developing and submitting to the Cabinet of Ministers of Ukraine a draft resolution of the Cabinet of Ministers of Ukraine on amendments to the Procedure for the Functioning of the Electronic Healthcare System on entering data on the results of mandatory preliminary and periodic preventive medical examinations into the electronic healthcare system. Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
2.5. 2.7.3.2.5. Development of coding rules for conducted previous and periodic medical examinations in the electronic medica care system to ensure valid accounting of medical services, provided to patients, in particular, involving the use of national classifiers and directories Ministry of Health of Ukraine The measure was implemented on time, but partially Partially implemented
2.6. 2.7.3.2.6. Preparation and publishing of two annual analytical reports on current status of reflection of previous and periodic medical examinations in electronic medical care system Ministry of Health of Ukraine Implementation of the measure has not started Not started
3.1. ESR 2.7.3.3 Tools for assessing the functional status of a person according to the adapted International Classification of Functioning, Disability and Health have been introduced into the electronic healthcare system 2.7.3.3.1. Development and submission to Cabinet of Ministers of Ukraine a draft regulation of Cabinet of Ministers of Ukraine on amendments to the electronic medical care system operation procedure on the following: 1) electronic medical records on the system operational status involving the use of the National classified (NC) 030:2022 ‘Operation, vital functions limitations and health classifier’ are uploaded to electronic medical care system; 2) data from electronic medical care systems used by the person to obtain appropriate services based on individual rehabilitation plan with the use of the National classifier (NC) 030:2022 ‘Operation, vital functions limitations and health classifier’. Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
400% 16/ 4
3.4. 2.7.3.3.4. Approving the statement of work (“technical assignment”) for the expansion of the functionality of the electronic healthcare system with respect to: 1) implementation of the National classifier NC 030:2022 ‘Operation, vital functions limitations and health classifier’; 2) uploading electronic medical records on person’s performance involving the use of the National classifier NC 030:2022 ‘Operation, vital functions limitations and health classifier’; 3) possibility to use data from electronic medical care system for the person to obtain appropriate services based on individual rehabilitation plan involving the use of the National classifier NC 030:2022 ‘Operation, vital functions limitations and health classifier’. Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
3.5. 2.7.3.3.5. Developing software for expansion of the functionality of the electronic healthcare system in accordance with subclause 2.7.3.3.4 Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
3.6. 2.7.3.3.6. Putting into operation the expanded functionality of the electronic healthcare system in accordance with subclause 2.7.3.3.4 Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
4.1. ESR 2.7.3.4 The functions of providing the relevant medical opinion on determining the disability group and social assistance based on such an opinion are divided between state bodies in order to reduce corruption risks 2.7.3.4.1. Development and submission to Cabinet of Ministers of Ukraine a draft law on amendments to laws of Ukraine with consideration of proposals, submitted by the Ministry of Social Policy of Ukraine, which indicates the following: 1) status of a person with a disability or similar status can be identified on the basis of performance and personal needs, performed with the use of the National classifier NC 030:2022 ‘Operation, vital functions limitations and health classifier’; 2) status of a person with a disability or similar status can be established for a period, identified in the legislation, an in case of amendments via special procedure appropriate rights for social support can be reviewed; 3) functions of evaluation and adopting the appropriate decision on person’s conditions and any performance limitations, identification of needs and establishment of the scope of social support are distributed among the entities, conducting evaluation and identification of needs to decrease corruption risks; 4) persons status evaluations become the reason for identification of needs and scope of social support are stored in electronic form with the use of functional capabilities of software products; 5) duty to keep records in electronic form while establishing the person’s performance limitation level, identification of needs and scope of social support in accordance with the individual needs; 6) duty to perform appropriate evaluation and the subjects responsible for its performance; 7) duty to publish impersonalized reasons for making decisions on establishment of scope of support and statistic analytical data on decisions made; 8) requirements to subjects performing evaluation of the performance status and individual needs used as a basis for establishment of scope of support; 9) right of a person subject to evaluation of performance and individual needs to appeal on the decision made regarding the establishment of the status of a person with a disability of similar status and establishment of the scope of appropriate support. Ministry of Health of Ukraine The measure was implemented on time and in full Implemented
100% 13/ 13
4.2.(1) 2.7.3.4.2.(1) Drafting and submitting to the Cabinet of Ministers of Ukraine the draft normative legal acts proposing amendments to the normative legal acts of the Cabinet of Ministers of Ukraine in order to align them with the law indicated in subclause 2.7.3.4.1 Ministry of Health of Ukraine Implementation of the measure has started on time In progress
4.2.(2) 2.7.3.4.2.(2) Drafting and submitting to the Cabinet of Ministers of Ukraine the draft normative legal acts proposing amendments to the normative legal acts of the Cabinet of Ministers of Ukraine in order to align them with the law indicated in subclause 2.7.3.4.1 Ministry of Social Policy of Ukraine Not started
4.3.(1) 2.7.3.4.3.(1) Drafting normative legal acts that propose amendments to the normative legal acts of the Ministry of Social Policy and the Ministry of Health in order to align them with the law indicated in subclause 2.7.3.4.1 Ministry of Health of Ukraine Implementation of the measure has started on time In progress
4.3.(2) 2.7.3.4.3.(2) Drafting normative legal acts that propose amendments to the normative legal acts of the Ministry of Social Policy and the Ministry of Health in order to align them with the law indicated in subclause 2.7.3.4.1 Ministry of Social Policy of Ukraine Not started
4.4.(1) 2.7.3.4.4.(1) Holding a public discussion of the draft normative legal acts indicated in subclause 2.7.3.4.3, and ensuring their revision (if needed), issuance, and submission for state registration Ministry of Health of Ukraine Implementation of the measure has started on time In progress
4.4.(2) 2.7.3.4.4.(2) Holding a public discussion of the draft normative legal acts indicated in subclause 2.7.3.4.3, and ensuring their revision (if needed), issuance, and submission for state registration Ministry of Social Policy of Ukraine Not started
4.5.(1) 2.7.3.4.5.(1) Supporting the state registration of draft normative legal acts indicated in subclause 2.7.3.4.3 and their official publication Ministry of Health of Ukraine Implementation of the measure has started on time In progress
4.5.(2) 2.7.3.4.5.(2) Supporting the state registration of draft normative legal acts indicated in subclause 2.7.3.4.3 and their official publication Ministry of Social Policy of Ukraine Not started
4.6. 2.7.3.4.6. Development and adoption of normative legislative act on electronic information system operation under the establishment of disability status and support of people with limited daily functioning as a component of Unified social support information system: 1) additional person verification function; 2) identification and assignment of required social support to a person; 3) reproduction of unique record number in the Unified state demographic register; 4) deactivation of personal data in case of person’s death, departure, etc.; 5) interaction with other state registers and databases. Ministry of Social Policy of Ukraine Not started
4.7. 2.7.3.4.7. Drafting and approving the statement of work (“technical assignment”) for the expansion of the functionality of the electronic healthcare system indicated in subclause 2.7.3.4.6 Ministry of Social Policy of Ukraine Not started
4.8. 2.7.3.4.8. Developing software for expansion of the functionality of the electronic healthcare system indicated in subclause 2.7.3.4.6 Ministry of Social Policy of Ukraine Not started
4.9. 2.7.3.4.9. Putting into test operation electronic healthcare system indicated in subclause 2.7.3.4.6 Ministry of Social Policy of Ukraine Not started
5.1. ESR 2.7.3.5 The electronic register of sick leaves has been put into commercial operation 2.7.3.5.1. Holding a semiannual monitoring of the proper functioning of the electronic register of sick leaves, which must necessarily involve studying the status of compliance with the requirements pertaining to: 1) issuance of sick leaves of insured persons in electronic form only; 2) issuance of an extract from the electronic register of sick leaves as the sole proof of the insured person’s incapacity for work. Pension Fund of Ukraine There is progress in the implementation of the measure In progress
0% 0/ 1

Key sources on the state of the problem:

Assessment of the situation by international monitoring mechanisms and organizations: